HAUS JAUSERN

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Privacy policy

PRIVACY POLICY under the GDPR

This notice describes how Landhaus Jausern GmbH, hereinafter referred to as “we”, processes your personal data (collects, records, organises, structures, stores, etc.). We use the information you provide to us with your consent in accordance with the General Data Protection Regulation when we wish to answer your enquiries, ask you questions, or contact you about updates regarding our company. The data you provide to us will be treated with the utmost confidentiality. Providing your data is always voluntary. Your consent can be revoked at any time without giving reasons (see “Rights of the data subject”).

Personal Data: In accordance with our obligation to inform (Art. 13 and 14 GDPR), we hereby inform you that we collect the following personal data from you to process our services: your master data (surname, first name, address, email address, telephone number, date of birth, customer number) as well as language and vehicle registration number. Furthermore, your travel documents (passport number, passport details, date of birth, issuing authority, expiry date, nationality) and one form of ID (e.g. national identity card, driving licence, etc., including issuing authority and expiry date) are required. For further processing, details regarding your preferred payment method and, in connection with payments (in particular debit cards, credit cards, and bank cards), the corresponding bank details are also collected. Additionally, personal preferences may be requested. In individual cases, special categories of personal data—namely health data, information regarding special needs, as well as information about marriage or partnership—may be requested. The processing of special categories of personal data is always carried out on the basis of Art. 9(2) GDPR.

Legal Basis for Processing and Storage The legal basis for processing your data is the consent granted by you. We may also be obliged to store your data due to pre-contractual or contractual obligations as well as statutory provisions (including tax law obligations, registration regulations, etc.). Furthermore, by providing your data by post, fax, email, telephone, or any other method of transmission, you agree that we may contact you and process your data as set out here to answer your enquiries, ask you questions, or contact you for promotional purposes about updates regarding our company, new or different products, offers, or events. You agree that we may do so by telephone, fax, or electronic mail (email). By entering personal data into one of our contact forms, consent is given for the duration of handling this specific enquiry as well as for storage and processing by us. This applies in particular to enquiries made via contact form, chat, and email. We require this data to process enquiries and, in these cases, also store your IP address for evidence-preservation purposes. Data is stored for as long as necessary to handle the request as well as for any additional or follow-up questions.

Purpose of Data Processing and Disclosure to Third Parties: This data is primarily required and processed to book your stay, handle the entire contractual relationship, manage customer accounts, and for insurance purposes, vouchers, billing, and auditing. Any transfer of your personal data to third parties (e.g. to public authorities, tax advisors, accountants, etc.) is therefore based on the consent you have provided, where necessary for contract performance, or where the disclosure serves to fulfil a legal obligation (Art. 6(1)(a)–(c) GDPR).

Storage Duration: The storage duration is determined by the duration of the contractual relationship as well as the consent provided. In addition, data processing may be justified on the basis of statutory (retention) obligations.

Rights of the Data Subject: You may at any time request information free of charge regarding your personal data stored by us. You have the right to confidentiality, information, objection, access, erasure, rectification, restriction, and portability of your personal data. You may revoke any data protection consent granted to us at any time without giving reasons. Revocation does not affect the lawfulness of processing carried out up to that point. A revocation means that we will no longer process your data for the above-mentioned purposes from that moment on. To revoke consent or for further information regarding your rights as a data subject, please contact us: Carolin Fresacher / haus@jausern.com.

Data Collection When Visiting the Website: When accessing the Landhaus Jausern GmbH website, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:

  • Information about the browser type and version used

  • The user’s operating system

  • The user’s internet service provider

  • The user’s IP address

  • Date and time of access

  • Websites from which the user’s system reaches our website

  • Websites accessed by the user’s system via our website

Cookies and Tracking Services: To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/en/rcb/data-processing/. The legal bases for processing personal data in this context are Art. 6(1)(c) GDPR and Art. 6(1)(f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents. Provision of personal data is neither contractually required nor necessary for concluding a contract. You are not obliged to provide personal data. If you do not provide personal data, we cannot manage your consents.

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The following plugins are present on our website:

Google Analytics: Our website uses Google Analytics, a service provided by Google Inc. (“Google”) to analyse internet activity. Cookies are also used for this purpose: as explained, these are files stored on your computer that enable an analysis of your use of the website. During your visit to our website, the following data is primarily stored: pages viewed, bookings made, contact enquiries, newsletter sign-ups, your approximate location (country and city), your IP address in shortened form, technical information regarding browser, internet provider, device, and screen resolution, and the source of your visit (via which website you reached us). This information about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google Analytics stores cookies in your web browser for a period of two years from your last visit. These cookies contain a randomly generated User ID, which enables you to be recognised during future website visits. The recorded data is stored together with the randomly generated User ID, enabling the evaluation of pseudonymous user profiles. As mentioned, you can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that in this case you may not be able to use all functions of this website to their full extent. Furthermore, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout. Further information on terms of use and data protection can be found in the Google Analytics terms or in the Google Analytics overview. Please note that on this website, Google Analytics has been extended by the code “gat._anonymizeIp();” to ensure anonymised collection of IP addresses (so-called IP masking).

Newsletter: The legal basis for processing data for the purpose of sending newsletters is your consent. We process your data for the purpose of sending newsletters until you revoke your consent. To handle newsletter distribution, we work with Brevo by Sendinblue GmbH. Regarding your data stored by us, you generally have the right to access, rectification, restriction, objection to data processing, erasure, and data portability. You are free to revoke your consent to receive the newsletter at any time without giving reasons. Revocation does not affect the lawfulness of processing carried out on the basis of consent up to the point of revocation. To revoke your consent, please contact us at: haus@jausern.com.

Newsletter Sign-up By submitting the form, I expressly consent to the processing of my entered personal data and to receiving newsletters by email from Landhaus Jausern GmbH containing updates on topics such as invoicing or taxes, as well as events and seminars. For newsletter registration, we use the double opt-in procedure. This means that after you register, we will send an email to the specified email address asking you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 36 hours, your personal data will be automatically deleted. Mandatory information for sending the newsletter is your email address. Providing further data is voluntary. Following your confirmation, we store your personal data for the purpose of sending the newsletter. The legal basis is Art. 6(1)(a) GDPR. You can revoke your consent to receive the newsletter and unsubscribe at any time. Revocation of consent does not affect the lawfulness of processing carried out on the basis of consent up to the point of revocation. You can revoke this consent by clicking on the link provided in every newsletter email or by sending an email to haus@jausern.com.

Complaints: The person responsible for data processing at Landhaus Jausern GmbH is Carolin Fresacher. Contact details: haus@jausern.com; +43 6541 7341. The supervisory authority responsible for complaints is the Austrian Data Protection Authority (Österreichische Datenschutzbehörde – DSB), Barichgasse 40-42, 1030 Vienna.

Miscellaneous: We reserve the right to amend this privacy policy and adapt it to new developments. The new version applies from the time it is made available on our website. The current version of the privacy policy is available at any time on the website at https://www.jausern.com/datenschutzerklaerung/, our legal notice (Impressum) at https://www.jausern.com/impressum/.

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ONLINE BOOKING/ENQUIRY VIA THE WEBSITE

Data Controller Haus Jausern Jausernweg 497 Telephone: 0043 (0)6541 7341 Email: haus@jausern.com

Description and Scope of Data Processing On our website, you can book rooms and special offers or send an enquiry. If you use this service, the data entered into the input mask will be transmitted to us and stored. This includes:

  • Title, first name, surname

  • Email address, telephone number, postal address

  • Number of fellow guests, special requests

  • Booking details (date, time, room selection, special offers, price)

To process online bookings, we use the reservation system provided by our technical service provider: Websline GmbH Sägewerkstraße 24 83395 Freilassing, Germany Tel: +49 8654 – 77 066 0 systems@websline.com

The processing of booking data by Websline GmbH is carried out exclusively on our behalf and in accordance with our instructions based on a data processing agreement pursuant to Art. 28 GDPR. All booking data entered by you is transmitted in encrypted form and protected by appropriate technical and organisational measures.

Your data will not be passed on to any other third parties. The data is used solely for processing your booking, fulfilling the accommodation contract, and communicating with you.

Legal Basis for Data Processing The legal basis for processing the data is the conclusion of an accommodation contract with the user.

Purpose of Data Processing The processing of personal data from the input mask serves solely to handle the booking enquiry and process payment transactions.

Legal Basis of Processing

  • Art. 6(1)(b) GDPR: Performance of an accommodation contract or implementation of pre-contractual measures

  • Art. 6(1)(c) GDPR: Compliance with legal obligations (e.g. tax and commercial retention obligations)

  • Art. 6(1)(a) GDPR: Insofar as you give explicit consent (e.g. for newsletters or marketing purposes)

Storage Duration We store your data only for as long as necessary to fulfil the contract and statutory obligations. Statutory retention periods under commercial and tax law can be up to 10 years. Once these periods expire, your data will be deleted.

Transfer to Third Countries Your data is not transferred to countries outside the EU or the EEA.

Right to Object and Removal Options You may object to the processing of your personal data at any time. Please note: in the event of an objection, the booking cannot be completed or processed further.

Your Rights Under the GDPR, you have the following rights:

  • Right of access (Art. 15 GDPR)

     

  • Right to rectification (Art. 16 GDPR)

     

  • Right to erasure (Art. 17 GDPR)

     

  • Right to restriction of processing (Art. 18 GDPR)

     

  • Right to data portability (Art. 20 GDPR)

  • Right to object (Art. 21 GDPR)

  • Right to withdraw consent (Art. 7(3) GDPR)

To exercise these rights, please contact us using the details provided above. In addition, you have the right to lodge a complaint with a data protection supervisory authority. The competent authority is the supervisory authority of your place of residence or of our registered office.

As of: 2025

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